We offer a return/exchange within the first 1 day from the date of your purchase. If 1 day has passed since your purchase, you will not be offered a return, exchange or refund of any kind.
If the product is defective or damaged, please return the product within 48 hours of delivery along with an unboxing video, will inspect and deliver within 4 to 5 working days. Once we verify the refund request will credit the refund to the original payment method within 6 to 7 working days.
To become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return/exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products/items that are exempt from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange/return accepted request(s) (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned/exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return/exchange) will be processed in accordance with our policies.