Cancellation/Refund Policy

At Retire with Rohit Store, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.

Cancellation Policy

  • Order Cancellation: You can cancel your order within 24 hours of placing it. To cancel an order, please contact our customer service team at store@retirewithrohit.com with your order details.
  • Cancellation After Shipment: Once an order has been shipped, it cannot be canceled. However, you may return the product for a refund or exchange according to our refund policy.

Refund Policy

  • Eligibility for Refund: To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Time Frame: You have 30 calendar days to return an item from the date you received it.
  • Proof of Purchase: A receipt or proof of purchase is required to process your return.

Refund Process

  1. Return Authorization: Contact our customer service team at [customer service email] to obtain a Return Authorization (RA) number before returning your item. Returns without an RA number will not be accepted.
  2. Shipping: Once you receive an RA number, package the item securely and include the RA number inside the package. You are responsible for the cost of return shipping.
  3. Inspection: Upon receipt of the returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
  4. Processing Time: Refunds will be processed within 5-10 business days after we receive the returned item. The time it takes for the refund to appear in your account may vary depending on your payment provider.

Non-Refundable Items

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Exchanges

  • Damaged or Defective Items: If you received a damaged or defective item, please contact us at [customer service email] within 7 days of receiving the product. We will arrange for a replacement or refund as per your preference.
  • Exchanges: If you need to exchange an item for a different size or color, please contact our customer service team to arrange the exchange.

Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us:

  • Email: store@retirewithrohit.com

Thank you for shopping with Retire with Rohit!